We embed help videos and help documents throughout challenges and scenarios. Watch the video or read the document first — they're designed to get you unstuck without breaking the session.
If you still need support after checking the help resources, contact us through our contact form.
If you're stuck on something account-related rather than task-related (a technical fault, a billing question), contact Hey Monika support instead.
Related reading
Hey Monika Scenarios vs Challenge Mode — /post/hey-monika-scenarios-vs-challenges
Frequently asked questions
Will asking for help mid-task affect my feedback? No — it's there to support your learning, not something held against you in the final review.