Scenarios and Challenges are Hey Monika's two core ways of practising.
What Scenarios are for
A Scenario puts you in the position of working with a fictional client from start to finish — receiving documents, emails, and sometimes voice messages, and working through the full task as you would for a real client. You work in MoniLedger (Hey Monika's custom accounting software, free for all users) and interact with clients via message and phone calls. Some Scenarios include voice mode, where you take a live phone call from the client rather than reading a script. Scenarios are ideal for building overall confidence and judgement, not just technical accuracy.
What Challenges are for
Challenges strip away the client-relationship context and focus purely on one skill — a bank reconciliation, a VAT calculation, a journal correction — at beginner, intermediate or advanced difficulty. Challenges don't involve a named client, so there are no voice calls or email interactions — they're more like a training environment where you practise a specific skill in multiple different ways.
Where should you start?
Complete beginners: start with a Foundational Challenge to build confidence with the platform and a single skill. Anyone with some technical knowledge: try a beginner Scenario to see how skills combine in a realistic context. Preparing for a specific job: use Challenges to drill the named skills in the job advert, then try the Scenario closest to that role.
Frequently asked questions
Can I do both Challenges and Scenarios? Yes — they're designed to complement each other, not replace each other. Can I skip Challenges and go straight to Scenarios? You can, but most people find it useful to do at least one Challenge first to get comfortable with how the platform works.