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Can I cancel my Hey Monika subscription at any time?

Yes. Solo and Team plans are monthly with no fixed term and no notice period. You can cancel whenever you like from inside the platform, and it takes two clicks. The steps are in How to cancel my Hey Monika subscription.

When you cancel, your subscription stops at the end of the period you've already paid for. You keep full access until then, and no further payments are taken. If you cancel during your free first month, you won't be charged at all.

We don't refund subscription payments once they've been taken, whether for a full month or part of one, so if you want to avoid a payment, cancel before your renewal date. That date is shown under Settings, then Billing.

Your completed scenarios and feedback stay on your account, so you can resubscribe later and pick up where you left off.

If you're on a Team plan, your training manager controls the subscription. Use our support form under "contact" if you need help.

Still stuck? The team will happily take a look.

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