Monika is built to work like a colleague you turn to for a technical question — not a running log of everything you've asked. Your chat with Monika clears each time you move to a new scenario or challenge, because she's there for quick questions, not an ongoing record.
She doesn't know the details of your specific scenario or challenge, but she does know accountancy. When you ask her something, give her a bit of context about what you're working on — the way you'd say to a colleague "have you got a few minutes?" and then explain what you're trying to figure out.
How to use Monika
The best way to use Monika inside a scenario or challenge is to ask her technical accountancy questions: how to code an expense, what the VAT rules are on something, or how a transaction should be treated.
If you need a specific walk-through for a part of a session, look for the Help Videos panel on screen. If the help video or step-by-step guide doesn't answer your question, please reach out via our support form.