the document vault, where clients upload invoices, statements, payroll data and correspondence exactly as a real client would send them to a bookkeeper — typically things like invoices, supplier statements, bank statements, payroll data and email correspondence, delivered the way a real client would actually send them: sometimes incomplete, sometimes slightly out of order, occasionally with a query buried in an email rather than clearly flagged. That realism is deliberate, because real client documents rarely arrive as a neat, complete pack. More detail The vault delivers invoices, statements, payroll data and correspondence. Documents are sometimes incomplete or unclearly flagged, mirroring real client behaviour. Spotting a query buried in an email is itself part of the skill being tested.Frequently asked questions Are the documents always complete and well-organised? No — deliberately not always, since real clients rarely send a perfectly organised document pack, and learning to work with what you're actually given is part of the point. Do different Scenarios use different document types? Yes — a payroll-focused Scenario like Guest Digital Lab (coming back to the platform shortly) will lean more on payroll data, while a debtor-focused Scenario like VoltWise EV Solutions leans more on invoices and statements. Get started Read every document in the vault properly, including emails — queries are sometimes buried there rather than flagged separately, just like in real client work.
What kind of documents will I see in a Hey Monika scenario?
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