In Hey Monika Scenarios, you will work with a fictional client who has an end-to-end accountancy task for you to complete. That could be the monthly bookkeeping, the payroll process, filing the VAT return or preparing the year end accounts. To do that work, you will need access to a number of files — some of which the client will already have made available, and others which you will have to request on a phone call with the client or via a message.
Files shared in Hey Monika
If a client sends you a file in a scenario, it'll be a CSV, a PDF or an image (JPEG). In real life, a bank statement export or a file a client sends you to import into a bank feed almost always comes out as an unformatted CSV — that's the normal shape of the data in practice, so that's the shape we give you.
What if my file doesn't arrive?
If you've requested a document from a client and they're not responding, it's possible you've been logged out through the length of your session or inactivity, and the request never went through. Log out using the arrow button at the bottom left of the screen and log back in again to request the file. You can resume scenarios and challenges from the place you left off by pressing Resume rather than Restart.
Excel files
We're not planning to add Excel exports at the moment, as getting comfortable importing an unformatted file is part of the skill the scenario is testing.