To add or remove users on your Hey Monika Team plan, use our contact form — there's no self-service user management panel inside the platform. This typically applies when a trainee completes their programme, leaves the practice, or when you're onboarding someone new.
More detail
Adding and removing users is handled by the Hey Monika team — use our contact form with the change you need.
There is no built-in admin panel or self-service interface for managing users.
Removing a user frees up their seat, which can then be reallocated to someone new, depending on your plan.
Frequently asked questions
Does removing a user delete their progress history?
Their records are held on our side — if you need to retain a trainee's progress history after they leave, mention this when you email and we'll advise on what's available.
Can a removed user be re-added later?
Generally yes — use our contact form and we'll get that sorted.
How quickly are changes made? We aim to turn these around quickly on business days — use our contact form and we'll confirm once it's done.
Get started
Use our contact form with the name and email address of the user you'd like to add or remove, and we'll take care of it.